After-sale Service

RGR after-sales service for Bangladesh project
The RGR of the Bangladesh project exceeded the warranty period for 3 years, and it was damaged. Our company only charged for the accessories and shipped them to the customer first to ensure the normal operation of the equipment.
May 27,2023
Customers say they are very happy to work with us
Customers say they are very happy to work with us
Apr 15,2022
Customers are satisfied with our products
Customers are satisfied with our products
Apr 15,2022
ALPTEC replaces RGR for customers free of charge
The Retractable Grounding Reels were damaged by logistics during transportation, and ALPTEC immediately issued new replacements to customers.
Nov 16,2021
Thanking call from customer
Established in 1996, Qingdao Alptec Safety Equipment Co., Ltd specialises in the design, manufacture, and supply of high-quality Overfill Protection as well as Static Grounding Systems, Earthing Clamps, Reels and accessories for the chemical, petrochemical, oil and gas and process industries that transport, store, transfer and use flammable liquids, solvents or combustible liquids in hazardous areas.
Oct 27,2020
Replacing the Overfill Sensor in ice and snow weather
ALPTEC has always put customer satisfaction first, never shirk responsibility when problems arise, and help customers solve problems irrespective of cost.
Jun 12,2020